Terms of Service

01Acceptance

By accessing zoodler.com, the application at app.zoodler.com, or any associated API (the "Service"), you accept these Terms and our Privacy Policy and Refund Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to both you and the organization.

02The Service

Zoodler is a software service that uses automated and AI-based tools to produce short-form vertical video clips from podcast audio or text prompts you provide. The Service includes the marketing site, the application, our APIs, and any related features we make available.

We may add, remove, or change features at any time. We will provide reasonable advance notice of material changes that materially diminish the Service for paid subscribers.

03Your account

• You must provide a valid email address and create a password to use the Service.
• You are responsible for activity that occurs under your account and for keeping your credentials confidential.
• You must be at least 16 years old to create an account.
• One person, one account. Creating multiple accounts to evade free-tier limits, billing, or suspensions is prohibited.
• You must notify us promptly at support@zoodler.com if you suspect unauthorized access to your account.

04Plans, billing, and the free tier

Subscriptions

Paid plans are billed in advance through Stripe. Pricing is shown at checkout and on your account billing page. Subscriptions renew automatically at the end of each billing period (monthly or annual) until you cancel.

Credits

Each plan grants a monthly credit allotment used to render videos, extract clips, and perform other operations. Credit consumption rates are shown in the application. Unused credits expire at the end of the billing period unless your plan specifically provides otherwise.

Free tier

The free tier provides three generation runs per unique device, identified by a hash of your IP address and user agent at signup. Attempts to reset, multiply, or otherwise abuse the free allowance — including by creating multiple accounts from the same device, by using a VPN, or by automating registration — are a breach of these Terms and may result in suspension or termination of all related accounts.

Taxes

Prices are exclusive of taxes unless stated otherwise. You are responsible for any sales, use, value-added, or similar taxes that apply to your purchase.

Refunds

Fees are non-refundable except as set out in our Refund Policy.

05Your content

"Your Content" means anything you submit to the Service, including podcast RSS feed URLs you connect, audio we download on your behalf from those feeds, brand assets you upload (logos, reference images), and text prompts you submit.

You retain ownership of Your Content. You grant Zoodler a worldwide, non-exclusive, royalty-free license to access, process, store, transmit, transform, and display Your Content solely to provide the Service to you, including by transmitting it to the sub-processors described in our Privacy Policy. This license ends when you delete the content from your account, except to the extent that the content has been incorporated into a generated output that is still in use.

You represent that you have all rights necessary to grant this license. If you connect a third-party podcast feed, you represent that you have rights to do so or that your use is otherwise permitted by law.

06Generated outputs

Subject to your compliance with these Terms, Zoodler assigns to you all rights it has in the output videos, images, captions, and other artifacts generated for your account ("Outputs"). Other users may generate similar or identical outputs from similar inputs, and Zoodler retains the right to operate the Service for other users.

AI models do not always produce original, accurate, or rights-clean output. You are solely responsible for reviewing each Output before publishing it — including for factual accuracy, copyright clearance, defamation risk, and compliance with the policies of any platform you publish to (YouTube, TikTok, Instagram, and others). Zoodler does not warrant the suitability of any Output for any purpose.

07Acceptable use

You agree not to use the Service to:

• Generate content that is illegal, defamatory, harassing, threatening, or that infringes another party's intellectual property, privacy, or publicity rights.
• Generate sexual or suggestive content involving minors. This is a strict, zero-tolerance prohibition.
• Impersonate a real person without their consent, or generate content designed to deceive listeners about who is speaking.
• Reverse-engineer, decompile, scrape, or attempt to access non-public APIs or internal infrastructure of the Service.
• Resell, sublicense, or white-label the Service to a third party without our prior written consent.
• Interfere with or disrupt the Service, including by overloading our infrastructure, attempting to bypass rate limits, or probing for security vulnerabilities outside an authorized program.
• Use the Service in violation of applicable law, including export controls and sanctions.

08Copyright and DMCA

We respect intellectual property rights and expect users to do the same. If you believe content on the Service infringes your copyright, please send a written notice to support@zoodler.com that includes:

• An identification of the copyrighted work claimed to be infringed.
• An identification of the material claimed to be infringing, with enough detail for us to locate it.
• Your contact information.
• A statement that you have a good-faith belief that the use is not authorized.
• A statement, under penalty of perjury, that the information in the notice is accurate and that you are the rights holder or authorized to act on the rights holder's behalf.
• Your physical or electronic signature.

We will respond to valid notices and may remove infringing content and terminate repeat infringers' accounts.

09Suspension and termination

We may suspend or terminate your account, with or without notice, if you breach these Terms, abuse free-tier limits, fail to pay, or use the Service in a way that risks harm to other users or to us. We will use commercially reasonable efforts to give notice before terminating a paid account that is otherwise in good standing.

You may cancel your subscription at any time from the billing settings. Cancellation takes effect at the end of your current billing period and is subject to our Refund Policy.

On termination, your right to use the Service ends. Sections of these Terms that by their nature should survive termination — including ownership, disclaimers, limitations of liability, indemnification, and dispute resolution — will survive.

10Third-party platforms

The Service may help you publish Outputs to third-party platforms (such as YouTube, TikTok, and Instagram). Your use of those platforms is governed by their own terms of service. We are not responsible for changes to those platforms, suspension or removal of your content by those platforms, or any other action taken by them.

11Our intellectual property

The Service, including the software, design, brand, and documentation, is owned by Zoodler and protected by applicable copyright, trademark, and other laws. These Terms do not transfer any ownership of our intellectual property to you. You may not use the Zoodler name or logo without our prior written consent.

12Disclaimers

The Service is provided "as is" and "as available." To the maximum extent permitted by law, Zoodler disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy of generated content, uninterrupted availability, and non-infringement. We do not warrant that the Service will meet your requirements, that it will operate without error, or that any defect will be corrected.

13Limitation of liability

To the maximum extent permitted by law, Zoodler's total cumulative liability arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amount you paid Zoodler in the twelve months preceding the event giving rise to the claim or (b) one hundred US dollars (USD 100).

Zoodler is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, even if advised of the possibility of such damages. These limitations apply whether the claim is in contract, tort (including negligence), or any other legal theory.

Some jurisdictions do not allow exclusions of certain warranties or limitations of liability, so portions of this section may not apply to you. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

14Indemnification

You agree to defend, indemnify, and hold Zoodler and its officers, employees, and contractors harmless from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) Your Content, (b) your use of any Output, including publication on third-party platforms, (c) your violation of these Terms, or (d) your violation of any third party's rights or applicable law.

15Governing law and venue

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be brought exclusively in the state or federal courts located in the State of Florida, and you and Zoodler consent to the personal jurisdiction of those courts.

Nothing in this section prevents either party from seeking injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

16Changes to these Terms

We may update these Terms from time to time. We will publish the updated version here and update the "Effective" date at the top of the page. For material changes, we will notify active subscribers by email at least 14 days before the change takes effect. Your continued use of the Service after the effective date of an update constitutes acceptance of the updated Terms.

17Severability and entire agreement

If any provision of these Terms is found unenforceable, the rest will remain in effect. Our failure to enforce a provision is not a waiver of that provision. These Terms, together with the Privacy Policy and Refund Policy, constitute the entire agreement between you and Zoodler about the Service and supersede any prior agreements on the same subject.

18Contact

Questions about these Terms can be sent to support@zoodler.com.